VexCare
Customer Self-Service Mobile Application
⚠️ Important Note
VexCare is sold separately from Vexar and does not require a Vexar subscription.
VexCare in Action
Customer View
Support Staff View
Admin View
VexCare is a powerful, fully branded mobile application designed to give your subscribers convenient self-service tools, reduce support calls, and improve overall customer satisfaction.
Key Features
- Real-time bandwidth usage monitoring with graphs
- Submit and track support tickets (with photo support)
- View current service plan and status
- Access to invoices and account information
- Smart push notifications (usage alerts, suspensions, maintenance)
- Service outage and status updates
- Fully custom branded experience (logo, colours, name)
- Available on Android and iOS
Benefits for Your ISP
Reduce Support Load
Customers can check usage and submit tickets themselves
Better Customer Experience
Modern, convenient mobile access 24/7
Stronger Brand Loyalty
Professional branded app that sets you apart